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Shipping and Delivery Policy

Shipping Policy:

  • We offer free shipping to locations within New York and New Jersey.

  • Orders are typically processed and shipped within same day.

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Delivery Instructions:

  • Please ensure that someone is available to receive the package at the shipping address provided.

  • If no one is available, a delivery attempt will be made, and a notice will be left with further instructions.

  • For any special delivery instructions or requests, please contact us before placing your order.

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Tracking Your Order:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.

  • You can track the status of your order using the tracking number provided in the email.

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Contact Us:

  • If you have any questions or concerns about your order's shipping or delivery, please contact our customer care team at "apexluggagestore@gmail.com".

Payment Methods

- Credit / Debit Cards
- Apple pay / Google Pay

- Offline Payments

Hotel Delivery Instructions

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At Apex Luggage Store, we offer free delivery to NYC hotels. Follow these simple steps for a smooth delivery:

  1. Provide Hotel Details: Enter the hotel name, address, E-mail, room number, and reservation name at checkout.

  2. Order Confirmation: You’ll receive an email with the delivery time.

  3. Delivery Process: Our team delivers to the hotel’s front desk or concierge. The hotel staff will handle the rest.

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Notes:

  • Timing: Allow at least 2 hours for delivery.

  • Contact: Ensure your phone number is correct.

  • Special Requests: Add any specific instructions in the order notes.

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For any questions, contact us at +1  917-261-7733. Thank you for choosing Apex Luggage Store!

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